Shipping policy


Thank you for choosing Tirzah Jewelry. Our shipping policy outlines the details of our shipping process and delivery options:

Dispatch and Origin: All items are dispatched from Accra, Ghana. We take pride in packaging our products in posh boxes or pouches to ensure their safe delivery.

  1. Delivery Time: Orders are typically delivered within 2-3 business days from the date of purchase. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may impact the shipping process.

  2. Free Delivery: We offer free delivery within Ghana for all orders above ₵600. This is applicable to eligible items and addresses within Ghana. Please ensure that your order meets the minimum purchase requirement to qualify for free delivery.

  3. Shipping Charges: For orders below ₵600, shipping charges will apply. The exact shipping cost will be calculated during the checkout process based on the delivery address and the weight of the items in your order.

  4. Shipping Methods: We work with reliable shipping partners to ensure the prompt and secure delivery of your orders. The specific shipping method used may vary depending on the destination and availability of services in your area.

  5. International Shipping: Currently, we only offer shipping within Ghana. We do not provide international shipping services. We apologize for any inconvenience this may cause. 

  6. Order Confirmation and Address Verification: Please ensure that you provide accurate and complete shipping information during the checkout process. We are not responsible for any delays or delivery issues arising from incorrect or incomplete addresses. Once your order is confirmed, we are unable to make changes to the shipping address.

  7. Delivery Issues: In the rare event that you experience any issues with the delivery of your order, such as non-delivery, damaged items, or any other concerns, please contact our customer support team as soon as possible. We will work diligently to resolve the issue and ensure your satisfaction.

Please note that our shipping policy is subject to change without prior notice. Any updates or modifications to our shipping policy will be reflected on our website.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact us at tirzahjewellery.gmail.com